Frequently Asked Questions
What kind of finish is used on the furniture?
Troyer Furniture uses 2K Urethame finish on our furniture. (We do all our finishing in-house!) It is a polyurethane product. Polyurethane has excellent resistance to foods, beverages and common household chemicals, however, to maintain the beautiful appearance of your furniture a few care guidelines must be followed. Please ask us for our Furniture Care Tips Sheet on how to care for your furniture once you have received it.
Here a few resistance ratings of our finish. Chemical resistance tests are performed to check the coatings ability to withstand substances typically found in kitchen and bathrooms. Aristovar meets AWI specifications TR-4 rating for chemical resistance:
- Water – 24 hours, no effect.
- Coffee – 24 hours, no effect.
- Ketchup – 24 hours, no effect.
- Lemon Juice – 24 hours, no effect.
- Grape Juice – 24 hours, no effect.
- Olive Oil – 24 hours, no effect.
- Yellow Mustard – One hour, no effect.
- MEK 200 double rubs – No effect.
- Ethanol water blend – One hour, no effect.
- T – 24 hours, no effect.
- Vinegar – 24 hours, no effect.
- Orange juice – 24 hours, no effect.
What design styles of Amish furniture do you offer?
Mission, Shaker, and Craftsman are popular styles.
What are the most common species of wood used to create your hardwood furniture?
What are a few things to be aware of when ordering solid wood furniture?
Is all furniture dubbed as Amish furniture actually made by authentic Amish craftspeople who drive horse and buggies and who don’t have electricity in their homes?
How long does it take until I get my furniture?
Due to Covid-19, manufacturers are experiencing long lead times, which can create delays in shipping.
We are experiencing varied lead times as a result.
Please send us an email to inquire about lead times on specific pieces.
Do you offer financing?
Do you ever run specials, discounts or offer bundle pricing?
Can I buy floor models and take my furniture with me the same day I visit the store, or do I need to wait for the furniture and get it later?
How far do you deliver?
Worldwide. (Live in Korea? No sweat. )
Do you offer delivery?
We offer delivery for a minimum of $125. The delivery price can change depending on location. Or you can pick it up at the store for your convenience.
What kind of customizations are you able to do?
What can I do to simplify the customizing process?
I have a color to match in our house. Can you do that?
Can the authentic Amish furniture be customized?
Absolutely. Please tell us what you have in mind! (330) 852-4752
What’s the difference between a leg and pedestal table?
Here is a diagram showing both styles:
How many people can sit at a table?
Here is a simple diagram to help you determine what size table you will want based on the number of people you want to seat.
What’s the warranty on bedroom furniture?
Do you also offer mattresses?
Sofas & Upholstered Furniture
What kind of leather sofas do you offer?
What are the warranties on sofas?
Troyer Furniture has been in business for 35 years and have no plans to go anywhere. In other words, we are planning to be here to help you if you run into anything after you receive your furniture. The warranties on sofas are industry standard:
- Frame: 5 years.
- Mechanism and springs: 3 years.
- Fabrics: 1 year.
Can upholstered furniture be customized?
Care for Hardwood Furniture
With so many options, how can I simplify the decision process to choose what’s right for me?
We have small children and pets. Will new furniture be a good idea for us?
How should I clean and care for hardwood furniture?
The cleaning process of hardwood is actually very simple. Even though you may find cleaners of all sorts online or at Walmart, we highly recommend using a clean wipe cloth with water and a non-abrasive soap.
The biggest point to remember: Never use Pledge brand furniture polish on hardwood! It can destroy the finish!